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Privacy Policy

Política de Privacidad

Modo Telecom, SL, informs you about its Privacy Policy regarding the treatment and protection of personal data of users that may be collected during navigation through the website https://ciudadeltransporte.com

In this regard, Modo Telecom, SL, guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and on the free movement of such data (GDPR).

The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the controller

Principles applied in data processing

In the processing of personal data, the Controller will apply the following principles that meet the requirements of the new European data protection regulation (GDPR):

  • Principle of legality, loyalty, and transparency: The Controller will always require consent for the processing of personal data, which may be for one or more specific purposes about which the Controller will inform the User in advance with absolute transparency.
  • Principle of data minimization: The Controller will request only the data strictly necessary for the purpose or purposes it requests.
  • Principle of limitation of the storage period: The Controller will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Controller will inform the User of the corresponding storage period according to the purpose. In the case of subscriptions, the Controller will periodically review the lists and delete those inactive records for a considerable time.
  • Principle of integrity and confidentiality: The personal data collected will be processed in such a way that its security, confidentiality, and integrity are guaranteed. The Controller takes the necessary precautions to prevent unauthorized access or improper use of its users’ data by third parties.

Obtaining personal data

To browse https://ciudadeltransporte.com, it is not necessary to provide any personal data.

The cases in which you do provide your personal data are as follows:

When contacting through contact forms or sending an email.

Rights

The Controller informs you that you have the right to:

  • Request access to stored data.
  • Request rectification or cancellation.
  • Request the limitation of your treatment.
  • Oppose the treatment.
  • Request the portability of your data.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Controller, which means that any client, subscriber, or collaborator who has provided their data at any time can contact Modo Telecom, SL. and ask for information about the data it has stored and how it has obtained it, request the rectification of it, request the portability of your personal data, oppose the treatment, limit its use, or request the cancellation of that data from the Controller’s files.

To exercise your rights of access, rectification, cancellation, portability, and opposition, you have to send an email to lopdgdd@ciudadeltransporte.com along with valid proof in law as a photocopy of your ID or equivalent.

You have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you violates the Regulation.

Purpose of processing personal data

When you connect to the website to send an email to the Controller, subscribe to its newsletter, you are providing personal information for which Modo Telecom, SL is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed, and stored by – 1and1 Ionos – only as described in the Legal Notice and in this Privacy Policy.

The personal data and the purpose of the processing by the Controller are different depending on the information capture system:

  • Contact forms: The Controller requests personal data such as: name and surname, email address, telephone number, and website address for the purpose of responding to User queries. For example, Modo Telecom, SL. uses this data to respond to messages, questions, complaints, comments, or concerns that Users may have regarding the information included on the website, the processing of personal data, issues regarding the legal texts included on the website, as well as any other query that the User may have and that is not subject to the website’s conditions.

There are other purposes for which the Controller processes personal data:

  • To ensure compliance with the conditions set forth in the Legal Notice and applicable law. This may include the development of tools and algorithms that help this Website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this Website.
  • To analyze user navigation. The Data Controller collects other non-identifying data obtained through the use of cookies that are downloaded to the User’s computer when browsing the Website, the characteristics and purpose of which are detailed in the Cookie Policy.
  • To manage social networks. Modo Telecom, SL. has a presence on social networks. If you become a follower of the Data Controller on social networks, the processing of personal data will be governed by this section, as well as by the terms of use, privacy policies, and access regulations belonging to the respective social network, which you have previously accepted. You can consult the privacy policies of the main social networks at these links:

 

The Data Controller will process your personal data for the purpose of properly managing your presence on social media, informing you of its activities, as well as for any other purpose permitted by the social media regulations.

Under no circumstances will the Data Controller use social media follower profiles to send individualized advertising.

Security of personal data

To protect your personal data, the Data Controller takes all reasonable precautions and follows industry best practices to prevent their loss, misuse, unauthorized access, disclosure, alteration, or destruction.

The Website is hosted on 1and1 Ionos. Data security is guaranteed as they take all necessary security measures. You can consult their privacy policy for more information.

Content from other websites

The pages of this Website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.

Cookie Policy

For this Website to function correctly, it needs to use cookies, which are pieces of information stored on your web browser.

On the Cookie Policy page, you can consult all the information regarding the collection policy, purpose, and treatment of cookies.

Legal basis for data processing

The legal basis for processing your data is consent.

To contact the Data Controller, subscribe to a newsletter, or leave comments on this Website, you must accept this Privacy Policy.

Categories of personal data

The categories of personal data processed by the Data Controller are:

  • Identifying data.
  • No categories of specially protected data are processed.

Retention of personal data

Personal data provided to the Data Controller will be retained until you request its deletion.

Recipients of personal data

  • Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the Data Controller analyze how Users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. More information at: https://analytics.google.com
  • DoubleClick by Google is a set of advertising services provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). DoubleClick uses cookies to improve the relevance of ads related to your recent searches. More information at: https://www.doubleclickbygoogle.com
  • Google AdSense is a set of advertising services provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). AdSense uses cookies to improve advertising, target it according to content relevant to users, and improve campaign performance reports. More information at: https://www.google.com/adsense

Google’s Privacy Policy page explains how Google manages privacy regarding the use of cookies and other information.

You can also see a list of the types of cookies used by Google and its partners and all the information regarding the use of advertising cookies.

Web browsing

When browsing https://ciudadeltransporte.com, non-identifying data may be collected, including IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.

The Website uses the following third-party analytics services:

  • Google Analytics.
  • DoubleClick by Google.
  • Google AdSense.

The Data Controller uses the information obtained for statistical data, trend analysis, site management, study of navigation patterns, and to collect demographic information.

The Data Controller is not responsible for the processing of personal data carried out by websites that you may access through the various links contained on the Website.

Accuracy and truthfulness of personal data

You agree that the data provided to the Data Controller will be correct, complete, accurate, and up-to-date, and undertake to keep it duly updated.

As a User of the Website, you are solely responsible for the truthfulness and correctness of the data submitted to the Website, releasing Modo Telecom, SL. from any responsibility in this regard.

Acceptance and consent

As a User of the Website, you declare that you have been informed of the conditions regarding the protection of personal data, accept, and consent to the processing thereof by Modo Telecom, SL. in the manner and for the purposes indicated in this Privacy Policy.

Revocability

To exercise your rights of access, rectification, cancellation, portability, and opposition, you must send an email to lopdgdd@ciudadeltransporte.com along with valid proof of identity, such as a photocopy of your ID card or equivalent.

The exercise of these rights does not include any data that Modo Telecom, SL. is required to keep for administrative, legal, or security purposes.

Changes to the Privacy Policy

The Data Controller reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.

These policies will be in effect until they are modified by duly published ones.